1 hour ticket response
Mighty India Host’s team of customer service technicians is devoted to providing prompt answers to all your questions. We’ll examine your helpdesk ticket once it is received and will get back to you with a solution to your problem within maximum one hour after the trouble ticket submission. Actually, our average tech support ticket response time is twenty minutes.
A Top–Notch Technical Support Service
Our customer support staff representatives possess substantial experience in the cloud hosting service field and are practiced enough to supply a prompt answer to your problem. If, however, the problem at hand is not within the competence of a support engineer, the tech support ticket will be forwarded to a programmer or sysadmin for further investigation.
A User–Friendly Help Center Section
Included in the Site Control Panel is an intuitive Help section, which offers you a variety of sources of information. You can search through a constantly updated knowledge base offering web hosting account administration articles and site administration articles, check the step–by–step video tutorials or take a glimpse at the F.A.Q. database.