In case you have ever had a cloud hosting account in the past or you've dealt with any other kind of online service, you're probably well aware from your personal experience that for a lot of things it's better to talk to a live person over the phone instead of exchange support tickets or e-mail messages. In order to find out more about a service before you order it or in case something small-scale has to be done, for instance, it'll be much easier and quicker to do it real-time. If you have the option to contact representatives by phone, it's very likely that you're working with a real web hosting supplier, not a reseller. The type of support that you'll get on the phone varies between different providers - from common issues to dedicated tech support. Usually the majority of providers offer pre-sales assistance and first level telephone support, while more complicated tech matters are resolved via email and tickets.

Phone Support in Cloud Hosting

If you choose to acquire one of our cloud hosting service, you can connect with our customer support team over the phone for 14 hrs a day. We will assist you in choosing the ideal plan for your websites because we are aware that it's better to discuss this kind of issues with a live person. If you already have an account, we are able to assist you with all your sales/billing questions as well as general matters, even with some tech matters that do not involve too much time or escalation to an administrator as it will be better to open a ticket for time-consuming troubles in order to have the entire correspondence in a single place. We have telephone numbers in the US, the UK and Australia, so you're able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hours daily as a part of the support services for each semi-dedicated server plan that we offer. As some issues are more difficult and time-consuming, you may need to open a support ticket if you experience such a problem, still for all the general, billing or minor technical issues you can always phone us and we'll assist you without delay so as to save you the time you'll need to spend on creating a support ticket. Even if you don't have an account yet, you'll be able to find out whether you can host your sites on our high-tech cloud platform or you're able to receive any other general info about our semi-dedicated services. We now have local numbers in the United States of America, Great Britain and Australia along with a worldwide number, therefore you'll be able to call the one which is nearer to your location.