Live Chat Support in Cloud Hosting
As we consider the fact that a number of situations are easily resolved when you speak with a live person, we supply a live chat service for all of our prospective and existing customers. The chat is online every single day and our support representatives will help you with a wide range of questions and issues. In case you are not our customer yet, you're able to find out more about our cloud hosting plans and the website hosting environment in general so as to be certain that your sites will operate efficiently on our servers. If you already have an account and you have some questions or you encounter any troubles with some of our solutions, you can get in touch with us through the live chat and we can provide the necessary info or assist you to troubleshoot the issue. You will need to open a support ticket for some problems which require longer time or the expertise of a sysadmin, but for a lot of standard problems you'll get help on the spot.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is designed for all our potential and present clients. If you are looking for a new web hosting account, you'll be able to chat in real time to one of our representatives and receive more info about our Linux semi-dedicated service so as to pick the best plan for your web sites. In case you already have an account with us, we will be able to assist you timely with billing, general and first-level techmatters. Although in certain cases you'll need to open a support ticket since there're issues that cannot be resolved on the live chat, we will help you with lots of standard tasks, for instance setting up an e-mail account in an e-mail client or forwarding one domain name to another. As a result, you will receive quick support and you'll save time and effort.