Many people who start using their very first hosting account, or change companies, frequently have questions concerning how certain operations are executed or run into problems when setting up various things such as emails, website settings, etc. That is why, some companies have prepared documentation with the most standard questions and issues so as to help their clients obtain information quickly and seamlessly. Consequently, the customer service staff representatives can focus on real issues that particular customers may be encountering, because the solution for the smaller things will already be available on the World Wide Web and customers will be able to resolve them without having to get in touch with the technical support staff. Having in-depth documentation is vital, particularly for new customers with no previous experience at all, because the hosting service entails tons of functions and many people can become perplexed about what action to take. A good information repository can both help you execute the procedures that you wish and acquaint yourself with how the web hosting service works in general.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting package from us, you will get access to our detailed online documentation where you will find info on de facto everything connected with our hosting plans. The topics vary from how to create an email address on your smart phone, to how to do various things using an .htaccess config file. The articles themselves are written in an easy-to-grasp fashion and offer detailed manuals on how to carry out a certain task within your Hepsia Control Panel. You can also find information that is not connected directly to Hepsia, for example one that concerns applications on your PC. The full archive of articles will be available in the Control Panel’s Help section, but the ones that are relevant to a given Control Panel section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you will be able to acquaint yourself with pretty much everything associated with your account.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated service come with exhaustive technical documentation where you will find info on all the features that our custom Hepsia Control Panel comes with, along with solutions to different questions and problems that you might bump into. All configuration manuals contain elaborate specifications, so you will not have to worry about overlooking something if you are intending to export a MySQL database, for instance. The troubleshooting articles cover a range of different probable reasons for particular issues and the solution for each one of them, so if you’re unable to send emails even though you have the right settings, for example, you can quickly find out what the reason for this might be and repair the problem with two or three clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find relevant articles in each and every section. In case you would like to examine all help articles, click on the Help link, which is located in the upper right corner of the window.